You're rarely given time for customer follow up and questioned every minute how long your taking This is a stressful environment that expects the impossible with all the rules and metrics your expected to balance. You get two minutes after a call to notate and if the customer needs follow up in the future, good luck ever reading your emails to get resolution. This is not a place where you can really take care of your customer unless you are a machine. The turnover is incredible and the stress level is high. However, your given zero minutes a day to check up on issues that require follow up, they have archaic systems, and they care more about their rules, metrics, adherence and regulations than they do about their employees. They say your job is to be the expert in heartfelt life experiences. I was so optimistic about the potential here based on my recruiter and the new-employee orientation. "This job has been the worst experience of my 35 years as an employee. HR sides with the manager ever time they are not concerned for the employee they know their turnover is massive and they could not care less." HR refuses to move an employee if they don't sync with their management team, despite detailed examples of unprofessional behavior. You get a good manager and it's a better experience you get a crappy one and you're stuck in hell with no way out except finding another place to work. I'm going to miss my kind customers at BBB but the management there and the HR department are a roll of the dice. I'm moving on to a place that treats you like an adult and gives you the tools necessary to actually care for its members. Go work elsewhere where they empower you to do the job you're tasked with. You're rarely given time for customer follow-up and questioned every minute about how long you're taking This is a stressful environment that expects the impossible with all the rules and metrics you're expected to balance. You get two minutes after a call to notate and if the customer needs follow-up in the future, good luck ever reading your emails to get a resolution. However, you're given zero minutes a day to check up on issues that require follow-up, they have archaic systems, and they care more about their rules, metrics, adherence and regulations than they do about their employees. 6.Īs part of its previously announced plan, the company last month named 37 more Bed Bath & Beyond stores that would be closing, most by the end of February, including a store in Plainview."They say your job is to be the expert in heartfelt life experiences. In July 2020, the company announced a plan to close approximately 200 stores, about 21% of its total number of Bed Bath & Beyond stores, over two years as part of a "store network optimization project" to right-size its real estate portfolio and focus on cost-cutting. has been closing hundreds of stores in recent years. had a total of 995 stores, including 809 Bed Bath & Beyond stores in the United States and Canada, 133 Buy Buy Baby stores and 53 stores under the names Harmon, Harmon Face Values or Face Values.īut Bed Bath & Beyond Inc. 27, the end of its fiscal third quarter, Bed Bath & Beyond Inc. The retailer did not answer Newsday's questions about why the store closed or how many employees were affected.Īs of Nov. By clicking Sign up, you agree to our privacy policy.
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